Privacy Policy

Suzhou DAYI Textile Co., Ltd. (hereinafter referred to as 'we') places great importance on user privacy protection. This privacy policy explains how we collect, use, store, and protect your personal information. We are committed to complying with the Personal Information Protection Law of the People's Republic of China and related regulations.

Information Collection

We collect your information in the following scenarios: (1) Account Registration: phone number, email address (optional), password; (2) Enterprise Verification: company name, unified social credit code, contact person name, contact phone; (3) Inquiry Consultation: name, company name, email, phone number, message content; (4) Customization Requirements: product specifications, fabric parameters, quantity requirements, delivery time; (5) Transaction Information: order details, shipping address, logistics information; (6) Automatic Collection: device information, browsing history, IP address, Cookie data.

Information Usage

The information we collect will be used for: (1) Order Processing and Fulfillment: processing your purchase orders, arranging production and shipping; (2) Supply Chain Coordination: coordinating with suppliers and logistics partners to ensure timely delivery; (3) Quality Traceability: tracking and handling product quality issues; (4) Customer Service: responding to your inquiries and providing after-sales support; (5) Service Improvement: analyzing user behavior to optimize website and service quality; (6) Marketing Communications: sending company news, product updates, and promotional information with your consent.

Information Sharing

To provide complete B2B services, we may share your information with the following third parties: (1) Logistics Partners: shipping address and contact information for delivery services; (2) Payment Service Providers: necessary transaction information for payment processing; (3) Suppliers: order-related information for production coordination; (4) Legal Requirements: as required by laws and regulations or legitimate government requests. We do not sell your personal information to third parties.

Data Retention

We will retain your information for the period necessary to achieve the purposes described in this policy: (1) Account Information: during account existence and 6 months after cancellation; (2) Transaction Records: 5 years after transaction completion (as required by tax regulations); (3) Inquiry Records: 3 years; (4) Log Data: 6 months. After the retention period expires, we will delete or anonymize your personal information.

Information Protection

We take the following measures to protect your information security: (1) Data Encryption: sensitive information is transmitted using SSL/TLS encryption; (2) Access Control: strictly limiting employee access to personal information; (3) Security Audits: regular security assessments and vulnerability detection; (4) Emergency Response: establishing data breach emergency response mechanisms.

Cross-Border Transfer

As an international trade enterprise, we may need to transfer your information outside of China. In such cases, we will: (1) ensure the recipient has adequate data protection capabilities; (2) sign standard contractual clauses; (3) comply with cross-border transfer requirements of relevant laws and regulations.

Your Rights

Under applicable law, you have the following rights: (1) Right of Access: to view your personal information we hold; (2) Right of Correction: to correct inaccurate or incomplete information; (3) Right of Deletion: to request deletion of your information in certain circumstances; (4) Right to Withdraw Consent: to withdraw consent you previously gave at any time; (5) Right to Complain: to file complaints with regulatory authorities. To exercise these rights, please contact us through the following methods.